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Company Name: |
TRICARE Management Activity |
Situational Analysis: |
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Project Name: |
TRICARE Communications & Customer Service |
As director of the Communication and Customer Service (C&CS) directorate, Ms. S. Dian Lawhon leads the way in ensuring that 9.2 million uniformed services, retirees and their families are educated about their TRICARE
benefits... |
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Key Achievement(s): |
▪ Lead efforts to provide TRICARE education to 9.2 million beneficiaries through a comprehensive communications program. ▪ Lead successful implementation of new communications technologies and techniques. ▪ Lead expansion of partnering efforts to increase reach of communications. |
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Supporting URL(s): |
http://www.tricare.mil http://www.tricare.mil/pressroom http://www.thatguy.com |
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Award(s) Garnered: |
Winner − Best Director-Level Executive |
